Understanding Our Terms and Conditions

At Chiggy & Lornie Limited, we strive to provide clear and concise guidelines for our users. Our Terms and Conditions outline the essential aspects of engaging with our services, ensuring that both parties—our users and Chiggy & Lornie Limited—have a mutual understanding of expectations and responsibilities. It is crucial for users to familiarise themselves with these terms to ensure a seamless experience while using our platform.

Key Definitions

To facilitate a better understanding of our Terms and Conditions, we have included definitions of important terms that are frequently used throughout the document. These definitions ensure clarity and assist in the application of these terms in practice, minimising potential misunderstandings that may arise.

Scope of the Agreement

The scope of our agreement covers all aspects of the services offered by Chiggy & Lornie Limited. This includes, but is not limited to, the utilisation of our survey creation, data collection, and analysis tools. Users are encouraged to review the full extent of services to understand the limitations and capabilities inherent in using our platform.

User Obligations

As a user of Chiggy & Lornie Limited, you are required to adhere to certain obligations that ensure the responsible use of our services. These obligations include providing accurate information, respecting the privacy of others, and complying with all relevant laws and regulations. Understanding these responsibilities is vital to maintaining a safe and productive environment for all users.

Liabilities and Disclaimers

Chiggy & Lornie Limited makes every effort to ensure the reliability and accuracy of its services. However, we acknowledge that no platform can guarantee absolute accuracy or security. Thus, our Terms and Conditions outline the limitations of liability and the disclaimers pertaining to the use of our services. It is imperative for users to read and understand these provisions to fully grasp the implications of engaging with our services.

Understanding Your Responsibilities as a User

At Chiggy & Lornie Limited, we value the integrity and security of our platform, which is why we emphasise the importance of user responsibilities. By engaging with our services, users agree to adhere to the following guidelines designed to ensure a safe and productive experience.

Account Creation Guidelines

When creating an account with Chiggy & Lornie Limited, users must provide accurate and current information. This ensures that we can effectively manage your account and provide necessary support. Users are responsible for selecting a secure password and for maintaining the confidentiality of their account details.

Security of Your Account

It is essential to protect your Chiggy & Lornie Limited account from unauthorised access. Users should not share their account credentials with anyone. We recommend updating passwords regularly and promptly reporting any suspicious activity to our support team.

Accuracy of Information Provided

Users must ensure that all information provided to Chiggy & Lornie Limited is accurate and truthful. This includes personal details during registration as well as any data submitted during surveys. Providing false information may lead to account suspension or other consequences.

Commitment to Compliance

By using Chiggy & Lornie Limited, users agree to comply with all terms and conditions laid out in our policy documents. This compliance helps maintain the quality and reliability of our services, fostering a trustworthy environment for all users.

Understanding Limitations and Indemnity

Clarifying Responsibilities and Protections

At Chiggy & Lornie Limited, we recognise the importance of establishing clear boundaries regarding our liabilities and the responsibilities of each party involved in our services. This section aims to elucidate the limitations of liability and the indemnification processes that are applicable to our operations. We believe that transparency is key to fostering trust with our clients and partners.

Our liability is limited to the fullest extent permitted by law, and we are only responsible for direct losses that arise from our negligence or failure to meet our contractual obligations. We advise clients to ensure that they have appropriate insurance to cover any additional risks that could arise during their interactions with us. Furthermore, we do not accept liability for indirect or consequential losses, including but not limited to loss of profit, revenue, or reputational damage, which may occur irrespective of the nature of the claim.

Indemnification clauses imposed by Chiggy & Lornie Limited aim to protect us from claims or liabilities incurred due to third-party actions resulting from client-related activities. In return, clients are encouraged to agree to indemnify Chiggy & Lornie Limited to the extent that any damages or losses arise from their own actions or omissions. Such measures provide mutual protection and ensure clarity in our professional relationships.

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